Monday, May 5, 2014

secret

Hope you are doing good, and the tempo for the working days is set. Think about this:
It was the late 1940s. Eastern Airline's chairman, Captain Eddie Rickenbacker, had a problem.  Customers were complaining because the airline was mishandling luggage far too often. When nothing else seemed to work, he decided to take drastic action.

Rickenbacker called a special meeting of the management personnel in Miami.  Eastern'smanagement flew to Miami and was told their baggage would be delivered to their hotel rooms. Instead, Rickenbacker had the luggage stored overnight.

It was summer, the weather was hot and humid and the hotel had no air-conditioning. The various managers showed up to the meeting the next morning unshaven, teeth unbrushedand wearing dirty clothes.

There was no sign of the baggage all that day. But that night Rickenbacker had it delivered, at 3:00 a.m., with a great pounding on all the doors.

He opened the next morning's session by saying, "Now you know how the customer feels when you mishandle his luggage." He knew his team would be ineffective until his people empathized with their customers!

The same is true with us. Until we understand another's problem, we will never be effective in business, in relationships or most importantly, in ministry. The deepest understanding occurs when we actually sense what the other person is feeling. When husbands and wives, parents and children, friends, colleagues, and associates will take time to feel what the other is feeling, something wonderful will happen.

"Carry each other's burdens, and in this way you will fulfill the law of Christ." Galatians 6:2

"Who comforts us in all our troubles, so that we may be able to comfort those who are in any trouble, with the comfort which we ourselves received from God." 2 Cor. 1:4

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